Chatbots are a service for both the customer and the company that uses them, they are powered by complex rules laid out by an expert and even artificial intelligence, that you can intermingle with via a chat interface.
Read More If you want more leads, then you need a Chatbot!
Why Online Reputation Matters? Online Reputation can be source of motivation or the cause of anxiety for business owners! We live in a time, when everyone who has an opinion about a product or service, shares it on social media channels, review sites, and blogs. It’s not just common for customers to surf the web […]
Read More Why Online Reputation Matters1) Know Your Online Rankings. Conduct a thorough assessment of your online profiles to help you identify the strengths, weaknesses, and opportunities to improve. Take inventory on which review and rating sites your company is being talked about? How many customers and employees (ex-employees) have engaged these sites to voice their opinions? Look at the […]
Read More 5 Tips to Maintain a Positive Online ReputationLiving in a society where everyone has a voice can both revolutionize and frustrate a company. When every single action your company takes can either be scrutinized or applauded, you need to take notice of what is really going on. For example, if we search for a Senior Living community in Denver, Colorado we get […]
Read More Reputation Management: A Society of VoicesWhy the changes in Google Star Ratings matter for Your Business Success? Reviews in general, including star ratings, are enormously important for a business to become successful. According to BrightLocal, “91% of consumers read online reviews before visiting a business and 84% of consumers trust online reviews as much as personal recommendations.” What does this […]
Read More Changes in Google Star RatingsSo, how Can you manage your online reputation? Online reputation management needs tactical thinking, strategy, and a well laid plan. Your plan must require keeping track of every online review. You must respond to every negative review and at least 80% of the positive ones. It involves intentionally and consistently cultivating positive reviews to overshadow […]
Read More Who’s managing your online reputation